When you are spending 10 or $20, 10% off does not seem appreciate a lot of currency, however of course, it’s much weird when you are spending thoUSAnds of dollars on an item.
- My partner plus I needed to install a new Heating, Ventilation, plus A/C unit in our home! Both of us expected the poor news when our unit stopped working plus the people I was with and I called a couple of people to get estimates.
My partner plus I got an quote from a single supplier that had a 10% off coupon in the homeowner magazine. The quote from that supplier was a little bit higher than another supplier, but the people I was with and I decided to use them because it was quite a bit of savings with the 10% off coupon. On the day that our partner tied up the installation appointment for the Heating, Ventilation, plus A/C equipment, he mentioned the coupon plus the guy on the phone didn’t say anything except ok. When the more than one Heating, Ventilation, plus A/C dealers came to install the equipment, they didn’t want to honor the coupon. They told us that the price quote included savings already. The guy refused to take 10% off the price which was about $810 savings. I called the supplier plus recommended to speak with someone in charge. The same guy from earlier was the same guy that answered plus he was the owner of the supplier. She told us to tell the dealer to call the store! Five minutes later the guy was apologizing for the mixup. He didn’t say anything else the whole time he was on the property. He let the other guy handle the invoice plus any questions.