I absolutely care about using a family owned Heating & Air Conditioning supplier for all of our heating and cooling needs.
I know that it’s always much better to use a smaller supplier whenever you can, and if it’s a locally based, family owned one care about our Heating & Air Conditioning business, then that’s even better, however you always get much better service when it’s a smaller business, that’s for sure. I have used greater companies in the past and I have found that the quality of service that you get when you call for an air conditioner service appointment or a furnace tune up is always sub par. I don’t know why that is, even though I recognize that when you’re dealing with a large Heating & Air Conditioning business, you become more of a number on an invoice to them rather than an actual living, breathing woman. With the local Heating & Air Conditioning supplier that I am using now, they know myself and others by name, however they know my partner and my youngsters! They know where all of us go to church and our cat’s name. They even know where all of us care about to keep our control component settings during the Springtime, summer, fall, and winter. Talk about getting personalized service! All of us absolutely do. I have to say that if you’re ever in the position where you need to choose between making an appointment with a greater Heating & Air Conditioning supplier or a smaller, family owned business, easily go with the smaller business. You may pay a little bit more for your A/C service or your furnace installation, but they will make up for it in the quality of their purchaser service.