I came home from work on Tuesday afternoon and there was a huge puddle of water in the middle of the hallway.
- I was absolutely and totally freaked out.
I thought there was a leak in the bathroom, but I quickly realized that the water was coming from the closet where the HVAC unit is located. There was an inch of water on the floor inside the door. I immediately called my landlord to report the AC problem. The maintenance supervisor came to my apartment about 30 minutes later with a bag of tools. He cut a long line in the carpet and placed a large lower under the padding. The maintenance supervisor said the AC was frozen up. All of the evaporator coils were covered with ice. The drainage line at the bottom of the apartment was filled with mud and dirt. Since the system could not properly drain, water was backed up into the system. The lack of proper airflow caused the evaporator coils to freeze up. The drainage created a puddle of water in my apartment. The maintenance supervisor cleared the drainage line and he left the blower to dry the carpet. He apologized for the problem and blamed it on the groundskeeper. It took three days for the carpet to properly dry and then the landlord paid for my carpet to be professionally cleaned. The broken AC was a lot of inconvenience, but the maintenance team fixed everything without much trouble at all. I haven’t had any problem with the AC since then, so I am pretty sure the problem is fixed for good.