There was no need to argue with the customers out the boiler installation

I waited until it was past the lunch hour to help a client with certain upgrade work. We don’t commonly start assignments so late in the day, however this was a rare occasion. The client actually tried to install the compact boiler by himself, but he was having a good amount of trouble with the work. When the guy called the heating and air conditioning service shop for help, he told our boss that he was halfway completed with the upgrade. The compact boiler upgrade task most often takes the majority of the day, however the client was half done so it didn’t seem like it would be a problem to start the task after lunch was over. I honestly was thinking the upgrade task would take merely a few hours to complete, so I didn’t mind going to the residence to help with the job. When I arrived at the beach residence of the customer, I was actually surprised by the amount of work that still needed to be completed on the compact boiler upgrade. I told the client that we actually still had a huge amount of work left to complete and I gave the guy an estimate for my actual services. When the client saw the bill for the compact boiler upgrade, he became nervous and rude. He promised that the task would only take a couple of hours to have finished. I absolutely didn’t want to argue with the client about the compact boiler upgrade, but I easily would not budge on my estimate. I easily realized it was going to take all day to complete the work. I didn’t finish the upgrade task until it was almost ten at night and the client thought I would be done in a few short hours.

 

furnace/heater tune-up