We had a warranty with our HVAC system and we almost voided it

That’s when we noticed the date on the card that said we needed to have our first warranty maintenance check done by then.

We had a really great warranty with the HVAC system that we bought a couple of years ago but we almost ruined it! We didn’t know it at the time, but we almost missed a very important deadline involving our HVAC system warranty. Apparently, you have to have regular maintenance work done on your HVAC system once you have it installed in order to keep the HVAC warranty active and intact. We neglected to read all of the fine print on the warranty information card when we had our new heating and cooling system installed and so neither my husband nor I really noticed this at all. It wasn’t something that we even thought about much because once we put in our new HVAC unit, we had zero problems with it at all for a long time. It was only when we decided that it was time to change out the HEPA air filter that we even looked at the little card that came with the warranty. That’s when we noticed the date on the card that said we needed to have our first warranty maintenance check done by then. I nearly panicked because the date was coming up on that very same week! I immediately called and made an appointment with the HVAC company that had installed the unit for us and they came out the following day to do the maintenance work on the HVAC unit. Thank goodness I called when I did, though. It would have been terrible if we had voided our warranty simply by neglecting to do regular service.

 

Heating technician