People complaining about the HVAC techs not doing their job

I consider myself pretty fortunate that I have the skill set and opportunity to work from home. Many other folks have to rough it out there in the rat race, but not me, I have my own private work area in my home and have to deal with no one but myself! I work in repair for a local heating and a/c company and I take all of their call overflow when they get busy. I am scheduling heat and A/C repairs for local residents all the time! Also, occasionally I am on call after hours to set up emergency heat and A/C repair calls. I easily appreciate my work. Periodically it can get a bit overwhelming when all the people have heating and A/C breaking down all over the place, but other than that, it flows pretty great and can be easy. About the only time I assume care about I want to quit is when I get those easily rude patrons who are calling to complain that their heating and a/c specialist didn’t do their job right and these people take it out on me. I just don’t understand why they would do that, but hey, people will be people I guess. By working from a condo in buyer repair for this heating and a/c company I also get discounted heat and A/C repair and discounts on all heating and a/c units if I wanted to buy anything, and that part is a good perk. I can also get emergency heating and A/C repair for the price of a proper heating and a/c call!
Energy saving tips