Working from home

About the only time I feel like I want to quit is when I get those really rude customers who are calling to complain that their heating and air conditioning specialist didn’t do their job right and these people take it out on me.

I consider myself pretty lucky that I have the skill set and option to work from home. Many other folks have to rough it out there in the rat race, but not me, I have my own private work space in my house and have to deal with no one but myself! I work in customer service for a local heating and air conditioning company and I take all of their call overflow when they get busy. I am scheduling heat and a/c repairs for local residents all the time. Also, sometimes I am on call after hours to set up emergency heat and a/c repair calls. I really enjoy my job. Sometimes it can get a bit overwhelming when everyone has heating and air conditioning systems breaking down all over the place. But other than that, it flows pretty decent and can be easy. About the only time I feel like I want to quit is when I get those really rude customers who are calling to complain that their heating and air conditioning specialist didn’t do their job right and these people take it out on me. I just don’t understand why they would do that, but hey, people will be people I guess. By working from home in customer service for this heating and air conditioning company I also get discounted heat and a/c repair service and discounts on all heating and air conditioning equipment if I wanted to buy anything. That part is a great perk. I can also get emergency HVAC service for the price of a regular heating and air conditioning call!

 

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